Why does my U-verse keep going out?

Why does my U-verse keep going out?

Why does my U-verse keep going out?

If your gateway is up to date with prevailing networking protocols, but your network adapter is behind times, this may be the reason why your AT internet keeps going out. Also, your device could be running on a corrupted network adapter—making your AT internet connection drop constantly.

What do I do when my U-verse says restart receiver?

Restart your U-verse receiver(s) by holding down the POWER button for ten seconds, then pressing again to restart. (This takes 5-8 minutes and will impact any DVR recordings in progress.) Restart your Wi-Fi gateway by removing the power cord for two minutes then plugging it back in (will interrupt AT service).

Can you return U-verse equipment to AT store?

Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.

Why my DVR is not working?

Try the following steps to help solve many minor DVR issues: Make sure your equipment (TV and cable) is properly connected and powered on. Make sure the coax cable is connected to the outlet. Remove any objects around your receiver to allow proper ventilation.

How do you reboot uverse?

Restart your gateway or modem manually

  1. Unplug the power cord from the back of your gateway or modem.
  2. Wait 20 seconds.
  3. Put the internal battery back in, if you have one.
  4. Plug the power cord back in.
  5. Wait up to 10 minutes for the gateway or modem to restart and your Broadband light to turn solid green.

How do I reset my uverse remote control?

How to reset U-verse TV remote controls

  1. Press and hold the AT and the OK key simultaneously.
  2. Release both keys and all four mode keys will flash twice to indicate you are in programming mode.
  3. Enter programming code 900 by pressing the number keys on the remote control.