How do I cancel my Ventra account?

How do I cancel my Ventra account?

PII and optional account information can be reviewed and edited as discussed below under “Updating Personal Identifying Information.” Ventra customers can close their account at any time by contacting Ventra Customer Service at (877) NOW-VENTRA.

How do I get a refund on my Ventra card?

Refunds can be issued for either the money in the transit account, any unused unlimited rides passes or a combination of the two with a maximum value of $300. Riders who want to seek a refund have to either call Ventra customer service at 1-877-669-8368 or stop by the Ventra customer service center, 165 N.

How do I get my $5 back from Ventra?

The $5 Ventra Card purchase fee is refunded as stored transit value when you register within 90 days of purchase. Your account balance is protected if your Card is lost or stolen. If you don’t register your Card, you will lose unused balances on your account once your Card expires or if you lose your Card.

How do I refill my Ventra card?

You can reload transit value online at ventrachicago.com, by phone at 1-877-NOW-VENTRA, via the Ventra Mobile App, at all CTA rail station vending machines and at more than 1,000 retailers and currency exchanges across Chicago.

Does Ventra money expire?

Do Ventra U-Passes expire? If their card is expiring, they will need to purchase a new, regular full fare Ventra Card to continue travel. If you have a balance of unused funds or unused passes and if your card is registered, you may transfer your balance to your new card by calling Ventra Customer Service.

Can I transfer money from one Ventra card to another?

If their card is expiring, they will need to purchase a new, regular full fare Ventra Card to continue travel. If you have a balance of unused funds or unused passes and if your card is registered, you may transfer your balance to your new card by calling Ventra Customer Service.

Can I use my Ventra card on my phone?

Yes! Ventra is designed to accept a digital Ventra Card on your Android smartphone, iPhone or Apple Watch. The Ventra Card on Google Pay, iPhone and Apple Watch brings all the features of Ventra Cards straight to your phone or watch.

Do Ventra cards expire?

All current silver Ventra Cards have an expiration date printed on the front. Cards will function as normal until the end of the month printed on the front of the Card. Once a Card expires, it can no longer be used for transit and a new Card must be purchased.

Can I use my phone for Ventra?

Can you put money on your Ventra card at Walgreens?

Walgreens will begin offering Ventra cards at 159 locations shortly after the September launch. In addition to purchasing the Ventra Card at retailers, customers will also be able to add passes and transit value to their Ventra Card at these locations.

Can I buy a Ventra card at Walgreens?