What are the objectives of housekeeping department?

What are the objectives of housekeeping department?

Objectives of Hotel Housekeeping

• To maintain overall cleanliness of the entire hotel at all times.
• To perform cleanliness duties most efficiently and effectively.
• To use good quality, safe cleaning equipment and chemicals.
• To manage laundry and linen.
• To control pests.

What is housekeeping order taker?

As a Housekeeping Order Taker you are responsible for all communication between the Housekeeping department and others. General Duties and Responsibilities: Handle the safekeeping, recording, collection of all keys and pagers held in the Housekeeping Office to ensure a safe and secure work environment.

What is the duty of order taker?

The Front Line Order Taker is responsible for assisting customers with menu selection, recommendations, and taking accurate food orders in a friendly and hospitable manner. This role effectively keeps the flow of the restaurant moving smoothly by maintaining clear communication and teamwork.

What are the duties and responsibilities of housekeeping department?

Duties and responsibilities:

• Clean and tidy rooms as per the sanitary regulations assigned.
• Change guestroom and bathroom linen.
• Make guest room beds.
• Replenish guest supplies.
• Answer guests’ summons promptly.
• Be responsible for getting guest laundry processed.
• Undertake the evening and provide the turn-down service.

What are the different departments in housekeeping?

The following areas constitute the layout of a housekeeping department:

• Executive housekeeper’s cabin.
• Secretary’s cabin.
• Desk Control Room.
• Lost and found Section.
• Housekeeping Stores.
• Florist’s room.
• Linen and Uniform room.
• Linen Store.

What are the sequence of room service?

Room Service’s Order Flow

• Knock the door lightly.
• Announce yourself (room service~)
• Greet guest warmly.
• Use guest’s name.
• Ask if you may enter in the room.
• Ask where to set up order.
• Offer to pour beverage (bottle beverage)
• Service of the dinner according to the guest needs.

What are the duties of room service?

As a Room Service Waiter you are responsible for preparing orders, set trays and delivering items to guest rooms in an attentive and efficient manner, and ensuring to provide excellent quality service as per the Hotel Standard operating procedure.

What is the most important role of housekeeping?

Housekeeping is an important department of the hotel industry especially responsible for cleanliness, aesthetic upkeep of the rooms, maintenance, public area, back area and surroundings.

What are the 3 sections in housekeeping?

The sections should be planned in such a way that these are easily accessible in a short period.The different sections within housekeeping are:

• Executive housekeeper office. (source warigunawan.wordpress.com)
• Desk control room.
• Linen Room.
• Linen room store.
• Uniform room.
• Tailor`s room.
• Lost and Found section.
• Flower room.