How do I clear error e017 on GoTv?

How do I clear error e017 on GoTv?

How do I clear error e017 on GoTv?

To clear the e-17 error on your decoder, you need to have an active or paid subscription which means if your subscription has expired, you can’t do this. You also need the IUC number of your GoTv decoder which can be found at the bottom of the decoder on the red label.

How do I fix my GoTv error?

How to reset GOtv on mobile phone

  1. Send a text that says ‘Reset + your IUC number’ to 4688 (the default GOtv reset code). IUC stands for Identification User Code.
  2. Alternatively, you can use USSD codes *423# or *288*1# on any cell phone network to get to Customer Care and speak with someone about your issue.

How do I clear E16 error on GOtv Kenya?

1. Through the GOtv website

  1. Clink on this link for the GOtv Kenya official website.
  2. Next, scroll down on the home page and click on the option that reads, “Clear Error Code”.
  3. Check and ensure that your GOtv decoder is ON before taking the next step.
  4. Enter your IUC Number and select Error correction page.

How can I activate my GOtv decoder after payment?

How To Activate GoTV Online after Payment

  1. On your internet-enabled device, visit
  2. Login your account, using your account number and surname.
  3. On GoTV’s website, click the dialogue box ”clear your error”
  4. Click E16 error.
  5. Click on reset device to reset and activate GoTV.

Why is my Gotv remote not working?

If the GOtv decoder not responding to remote issue surfaces, check whether the batteries in your remote control have enough power. You can also check to ensure that you have not inserted the batteries in opposite terminals. Another solution is to power cycle the decoder or reset it and try again.

How do I activate my Gotv after payment?

How To Activate GoTV after Payment Using USSD Code

  1. Dial *423# on any network.
  2. Speak with a GoTV customer care representative and request for activation.

How do I clear dstv errors after payment?

If the Error code you see on your T.V set is any of these, just relax and follow this step to get it cleared.

  1. Go to
  2. Select the type of Error code that you see on your T.V set, enter your smart card / Serial No, and solve the Captcha.
  3. Click “Reset Device”

How do I activate my GOtv account?

How To Activate New GOtv Decoder

  1. Visit: GOtv Website.
  2. Navigate to ‘Activations’
  3. Select Country.
  4. Enter Surname.
  5. Enter IUC Number (Your IUC number is located on the red sticker under your decoder)
  6. Enter Phone Number.
  7. Click on ‘Activate New Account’

How do I reset my GOtv without remote?

But according to GOtv Twitter support, there is no option on how to clear message on GOtv without remote. For the email on the screen, however, you can try to clear it by removing the antennae cable at the back of the decoder. You should then return it to receive signals. The option may or may not work for some users.

How do I reset my GOtv remote?

Reset GOtv channels via Menu

  1. Press “Menu” on your remote.
  2. Select “Advanced Options”.
  3. Then select “Installation”.
  4. Select “Tuning”.
  5. Then select “Automatic Scan” and press the “OK” button.
  6. Press the exit button on the remote once scanning is completed.

What is an E16 error?

The E16 error is a programmed error that comes up on your TV screen once your DSTV subscription is expired. The error showing up on your TV screen isn’t a problem unless it shows up when you have an active subscription running.